Terms of Service

1. Acceptance of Terms

By accessing and using the services of Imperial UK Visas ("we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Services Description

Imperial UK Visas provides visa application assistance and immigration consulting services. We assist clients with:

• Visa application preparation and submission
• Document review and verification
• Appointment booking services
• Immigration advice and consultation
• Document legalisation and apostille services

We act as an intermediary and consultant. We do not guarantee visa approval, as all visa decisions are made solely by the relevant government authorities.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and truthful information
• Submit all required documents in a timely manner
• Pay all applicable fees as agreed
• Comply with all applicable laws and regulations
• Notify us immediately of any changes to your circumstances or information
• Attend all scheduled appointments and interviews

4. Fees and Payment

Our service fees are clearly communicated before you engage our services. Fees may include:

• Consultation fees
• Document preparation and review fees
• Government application fees (which we collect on your behalf)
• Additional service fees as agreed

All fees are non-refundable unless otherwise stated in writing. Government fees are subject to change without notice.

5. No Guarantee of Visa Approval

We provide professional assistance and guidance, but we cannot and do not guarantee:

• Visa approval or denial
• Processing times
• Specific visa validity periods
• Entry into any country

All visa decisions are made solely by the relevant government authorities, and we have no influence over their decisions.

6. Limitation of Liability

To the maximum extent permitted by law, Imperial UK Visas shall not be liable for:

• Any visa refusal or denial
• Delays in processing by government authorities
• Loss of documents (though we take reasonable care)
• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities

Our total liability shall not exceed the amount of fees paid to us for the specific service in question.

7. Confidentiality

We maintain strict confidentiality of all client information and documents. We will only disclose information when required by law or with your explicit consent.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Imperial UK Visas and is protected by copyright and other intellectual property laws.

9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms of Service.

You may terminate our services at any time by providing written notice, subject to payment of all fees due for services already rendered.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify clients of any material changes. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: